Privacy policy
Last updated 10 October 2026
This policy explains what Vigil, operated by Tanmay Surte (“we”), collects, why, and how long we keep it. It is written to meet India's Digital Personal Data Protection Act, 2023.
What we collect about you
- Your email address and name, to sign you in and send your briefing.
- Your brand details: name, website, social handles, keywords and any facts you add.
- Your settings, and which incidents you mark as replied, watched, ignored or not relevant.
What we collect about other people
Vigil stores public posts that mention your brand, such as posts on X, Reddit, YouTube, Instagram and Hacker News: the text (up to 1,000 characters), the link, the author's public name and follower count, and engagement counts. We never collect private messages, private groups or deleted posts.
The free checker
The free checker does not need an account. We keep a one-way hash of your IP address for up to 2 days to limit abuse, and cache answers for 7 days. Results are shown only to you and are never published.
Who processes data for us
- Supabase (database and sign-in), Netlify (website), Cloudflare (DNS, bot checks).
- Resend (email).
- OpenAI and Google Gemini, which receive public post text and your brand name to classify posts and answer audit questions. We don't send your email address to them.
- twitterapi.io, Tavily, Apify and the YouTube Data API, which we use to find public posts.
How long we keep it
- Public posts: 30 days on the free plan, 180 days on paid plans.
- AI audit answers: 30 days on the free plan, 365 days on paid plans.
- Your account: until you delete it. Encrypted backups roll off within 12 weeks.
Your rights
You can see and correct your data in Settings, and delete your account there at any time; deletion is immediate and we email you when it's done. For anything else, write to our grievance officer, Tanmay Surte, at hello@getvigil.in. We reply within 7 days.
If you appear in a post
If a public post of yours appears in a brand's Vigil account and you want it removed, email hello@getvigil.in with the link.